Husband, Father, Business Owner, Technology Geek.
Mozy.com – My Experience
24 November 2008, greg @ 11:55 am

I have been using Mozy.com for online backup of two desktop machines in our office about 7 months now without any significant problems. I have been very satisfied with the price and performance of this solution until last weekend.

On Saturday morning I was trying to perform a small bit of maintenance on one of our websites from home.  After determining I needed a file from my office machine to complete the work, I tried to perform a “web restore” from my Mozy.com backup.  After logging into my Mozy account, I found and selected the file (a single 30k file) I needed to restore and submitted the job.  I figured it may take several minutes until the restore was ready, even 30 minutes wouldn’t be a big deal.  So I waited…and waited…and waited. After 45 minutes of waiting I ran out of things to do on the website and threw in the towel.

Several hours later I checked my Mozy.com account.  Still waiting…  A few hours later I checked again, no dice.  At this point I decided to send Mozy support an email.  And still I waited.

At 8:22am on Sunday, about 22 hours after I submitted my file restore, I received an email from Mozy indicating my restore request was complete.  Great!…but it was easier and much faster for me to go to the office, get the file and put in on the website.  For fun I retrieved the “restored” file and opened it successfully. Happily it was the right file.

At 9:26pm on Sunday I received a response from Mozy support explaining why my file restore did not happen quickly. I have reproduced it below.

“Web Restores are done on a first come, first serve basis. Restore build time depends on how many people have requested restores before you. Sometimes they will build quickly, but others it may take quite a bit of time. We ask that you please be patient while the restores build. I can see that the restore finished today. This delay happens when there is a large volume of restores pending.”

This may or may not be an truthful explanation of the situation regarding my restore request.  In a previous life, I was in enterprise storage administration and know this stuff should never take this long.

Possibly Mozy does not have sufficient infrastructure to deal with the number of restore requests they receive, I will never know. What I do know is that I will now be giving Carbonite online backup a try. Their price is very similar to Mozy.com and the performance of their restore service can hardly be worse.  I am certainly glad this wakeup call happened now rather than when I really needed them to perform.

If you have any experience, good or bad, with Mozy.com or any other online backup provider, I would love to hear about it.

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If You Post Via Google's Chrome Browser They Own Your Content!
4 September 2008, greg @ 10:34 am

Update: Google has apparently re-worked the EULA for Chrome which leads one to believe the original EULA was just something hacked together by one of their legal umm…hacks?

More here…

Just came across a very, very interesting blog post that everyone using Chrome should know about. In part, Google’s Content License in Chrome states, in part,

“By submitting, posting or displaying the content you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services.”

Read More Here…

This will keep me from using Chrome, you?

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Matt Cutts on Chrome Browser Phoning Home
2 September 2008, greg @ 2:31 pm

Matt takes a run at how and when the Chrome Browser phones home. He makes a good point in that it is open source so it is pretty hard to hide this stuff.

Read Matt’s blog posting…

Have you installed Chrome yet? Do you like it??

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Google Chrome Is Now Available!
2 September 2008, greg @ 1:28 pm

Click HERE to download Google Chrome Beta

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A New Browser – Google Chrome
2 September 2008, greg @ 9:27 am

So finally the long rumoured Google Browser is going to show tomorrow. After reading through the details of the product, it looks like it may be very good. Of course, how much behaviour information it pushes back to homebase will be a concern. Also, Googles ability to get plug-in developers on-board may be the key to widespread adoption.

Read More…

Could this spell the demise of Firefox?

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Firefox 3 Download Day is here! Too bad you can't actually download it.
17 June 2008, greg @ 12:36 pm

Today is the official release day for FireFox 3. At the SpreadFireFox website, they have a big spread about breaking a world record for downloads. Too bad when you click thru to download the new version they are still presenting a link to download version 2.x. I was successful in getting version 3 by hand editing the URL. This is the URL I used to grab the new version for Windows.

http://www.mozilla.com/en-US/products/download.html?product=firefox-3.0&os=win&lang=en-US

Almost forgot to mention the websites in question have been up and down for over an hour now. You would expect if they want to set a world record they would make sure they have sufficient backend to cover it.

Anybody else had success?

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Free Microsoft Office Applications?
6 May 2006, greg @ 8:31 am

Michael Robertson has been pumping his Ajax applications for several weeks now and I finally got around to spending a few minutes with them and I have to say they are very impressive. Nothing to install on your computer, you just launch and go. The applications are very light which means they load in seconds and they are surprisingly powerful. And did I mention they are free? Yes, free, as in free beer. No sign-up or registration(except eyespot), no email address, just click-n-run. To date, the application that are available are Ajax Write, Ajax Sketch, Ajax XLS (viewer only at this time), Ajax Tunes (very cool), Eyespot (video editing-may be 3rd party). There is even an Ajax enabled GNU/Linux based(Linspire) OS in the works.

So are these truly Free Microsoft Office applications? You be the judge. Take them for a test drive and let me know what you think!